Need Advice

[pointerhaven]

We own a small Engineering Firm. I do the books. On 5/18 If made an error on Direct Deposit and deposited into an employee's checking accout the amount that should have been in Saving (at another Bank) and Vice Versa. Since this error was not realized by him until he started getting bouncing checks. He took money from the other account and depositited it to cover the checks, 5. I gave him funds to cover any charges for returned checks both to stores and bills he paid. I also called his bank a small private bank and politetly and with my head hanging asked if all of the fees could refunded as it was not his error, but mine. I was told Flatly NO! I continuned to try to convince the bank that the employee was not at fault. I was told, hey you could be his wife "claiming this happenend". Well I can send you a certified letter on Company letterhead to proved that I am who I am. No, not interested.

I have tried to contact the Credit Bureau to make sure that there is a notation from me about this issue on his report. Can't even talk to anyone there to find out how I can help him. Did write a letter for him to take to Walmart and Target and Foodlion so that they can write checks. Any other suggestons/advice as to how to help clean this up.

[donnamp14]

I'd call your attorney right away. Best of luck. (I pay the bills here for a very large concern, and that's what I'd do.)

Good luck!
-DOnna

[Robyn1007]

Well, being on the end of someone messing with my credit I understand his frustration but to be honest, I ALWAYS check each pay day to make sure that my paycheck was deposited in the correct amount before writing checks and such so in some part he bears some responsibility.

I've had things like them withholding 25% instead of $25 dollars for flex spending accounts so I was short hundreds of dollars and if I hadn't checked the same thing would have happened.

Unfortunately, he probably needs to be the one contacting the credit bureaus and banks. Although I'll request that the creditors remove negative remarks from my credit (see OY! What a mess! thread) I'll still have to file disputes with the credit bureaus most likely.

What's with all the financial lessons these days? ;)

[pointerhaven]

This guy has had so many problems in the past that I've either bailed him out of or helped him resolve that he hasn't said one bad thing to me, in fact he keeps apologizing for being such a pest. Poor Guy doesn't have a spare penny and isn't likely to learn his lesson on this one....but still I feel badly for messing him up...

[donleyk]

I'd be really surprised that the Credit Bureau is contacted over a few bounced checks. Usually these have to go unpaid and uncollected before it gets to that point. Since you made the correction I'd take a wait and see attitude.

Easy to say since it isn't my account, huh?

Oh, and I'd call the bank back and ask for the manager. That is no way to treat anyone. Maybe I’ve been with my credit union too long but they’d never treat me like that regardless if they thought I was lying.

[Deechef]

I would definately call the bank back and speak with the manager. You were treated rudely. When my pocketbook was stolen my bank bent over backwards to help me as I had to stop payment on all checks in my account. When I got notification from a store that I had bounced a check my bank called the store and took care of it.

[clairea]

I'm a little confused. Were you asking the bank to refund the NSF fees? If so, I can understand their refusal (although they could have been a little more polite about it). The checks did bounce, and there are costs associated with that. I'm not sure why the bank should cover the cost of your error (and, to some extent, the employee's, for not confirming that his deposit was made correctly).

I think you did the right thing by reimbursing the employee for the fees he incurred in connection with the bounced check, since it was your error. If he made good on the checks, I would be very surprised if it has any effect on his credit or banking record, so I'm not sure what else it is you are asking the bank to do - maybe just make a note in the file about why the checks were bounced? I would think a branch manager could help you with that, and it is a reasonable request in case he ever has a problem in the future.

[Hammster]

Seconding (thirding, forthing?) the advice to call the bank and ask to talk to the person's direct supervisor/manager.

[MrsReber]

If he's been in trouble before with the bank, I understand their reluctance to let it go this time, even if it wasn't his fault. The first time, they'd be more willing to let it slide.

[Kristilyn1]

I guess I'm alone in thinking it highly unreasonable to expect the bank to reverse the NSF fees. What do they care if it was you or him? I worked in banking for years and my husband still does. While I think it's certainly worth a shot to at least ask, hounding them about it seems rude at best.

Kristi

[Angelina]

If you made the mistake and refunded your employee the fees, which sounds reasonable to me, why should the bank give you (or your employee?) any refunds? Somebody's got to eat up those losses and it shouldn't be the bank. They are not the ones who made the mistake..

Angela

[Cookin4Love]

I think you did the right thing to refund his fees. I woud also write a letter to his bank explaining the situation. They will probably enter the information on his file somewhere, which may help him later if the issue arises. Other than that, I don't think you can do anything else. You could also provide him with a letter explaining the situation to keep in case he needs it down the road. Honestly, it sounds like he's made more mistakes with his finances than you ever could. Quit beating yourself up. :)

[jmarie]

Somebody's got to eat up those losses and it shouldn't be the bank. They are not the ones who made the mistake..

I'm curious about this one.....So how much do you think the bank lost on this????:rolleyes:

[Angelina]

I'm curious about this one.....So how much do you think the bank lost on this????:rolleyes:

I work in a bank, so I am not the best one to ask. It's their business to make money, so if you so much as look at them the wrong way, they will charge you for it. At my job, sometimes I am told to charge some customers (other big banks, not even little people like you and me) for errors that were not the customer's fault and I usually don't do it, because I feel it's wrong. ;)

I don't mean to say that the bank actually LOST money, but to them, they did. Somebody screwed up so they are going to pounce on it and charge someone...anyone...NOT to charge someone would be losing a chance to make money. :eek: Can't have that. :cool:

Angela