Is there anyone else without their jan/feb CL [Archive]

Wendy w

01-10-2001, 02:55 PM

No Bev, I don't have mine either. Someone in my dinner club got hers last week and I noticed that a couple of others here in Southern California already have theirs as do the stores. I was one of the first recipients last month.

When I first started subscribing and before I discovered the bb, I had not received mine and they told me that if it wasn't delivered by the 2nd of the next month it was considered "late" as they utilize a mailing house that sends the subscriptions out in different shipments.

With Bon Appetit and other magazines that I have subscribed to in the past, they usually have a certain date that you receive it by-usually mid month. I wish that CL could do that as it gets frustrating.

tiffanyh

01-10-2001, 02:57 PM

I am sorry to say that I too am without mine. Since I read that others have gotten theirs, I head home eagerly anticipating it, but have been disappointed thus far.

BevP

01-10-2001, 03:03 PM

Well, it helps to know I'm not the only one. We can cry on each others' shoulders. http://www.cookinglight.com/bbs/smile.gif

lu lu

01-10-2001, 03:15 PM

I am still waiting on mine too! I think I am going to have to buy it, I can't stand waiting any longer!

pmmahan

01-10-2001, 03:17 PM

still waiting here in MA - its not usually so late! http://www.cookinglight.com/bbs/mad.gif

Angela

01-10-2001, 03:26 PM

Don't have mine yet either, bummer!!

AndreaU

01-10-2001, 04:16 PM

No Jan/Feb issue here (NY) either... I've come to expect it, unfortunately, that I recieve my magazine after it's on the stands. http://www.cookinglight.com/bbs/frown.gif

JLS

01-10-2001, 05:26 PM

I have not received mine yet here in the District of Columbia http://www.cookinglight.com/bbs/frown.gif

Peggy

01-10-2001, 05:26 PM

Still waiting in Northern California... I did take a peek at the other post and did find some consolation. One wise BB member still hadn't received hers and she commented that those of us who are still waiting won't have to wait as long for the March issue. That comment made me feel better. Our Jan/Feb issue will be newer to us longer.

Peggy
aka "PollyAnna"

cas

01-10-2001, 05:27 PM

Still waiting here in the Poconos!

RunnerKim

01-10-2001, 05:39 PM

I'm still waiting too (in Portland OR). I even went to the store last night to buy one and couldn't find it and another customer said she hadn't gotten hers yet. I was afraid it was just me as I'd re-newed my subscription late.

BevP - I'm just like you - I don't want to even know what the recipes are before I get mine. I thought I'd just take a peak at the BB today but will have to leave quickly so as not to spoil my surprise too much.

Kim

Tiger

01-10-2001, 05:52 PM

I still haven't got mine. (Pa) It's weird reading all the reviews when I don't even have the mag. yet. At least when we get it we'll know what recipes are worthwhile and which ones aren't! I wonder how they send them out? Why don't they just send them out at the same time?
When you have a subscription to a mag. you should always get it before it hits the stands.

Colleen

01-10-2001, 07:33 PM

I am with you all!!!
I still haven't received mine. I'm here in boulder, CO.
I know how you all feel...someone even made a reference to the odd color of the cover...I feel out of the loop.

Oh, well, maybe it will be in my mailbox, I haven't checked it yet.

sushibones

01-10-2001, 07:48 PM

Not here in Idaho either. I was sure it would be here today since I am going out to play bridge tonight and wouldn't have enough time to wallow in it, but NO-O-O-O-O, not even that kind of magical thinking worked. Darn!! Last month I think I had it about a week after the first posts about receiving it started to roll in.

cookingmonkey

01-10-2001, 08:34 PM

Still have not received mine. This is the 2nd time in 4 months I'm missing an issue. I wrote and told them and they said they will extend my subscription for one month....but that doesn't help me now.

Meg O'C

01-10-2001, 08:48 PM

All- I don't have mine either here in central NJ. I sent an e-mail to CL today to inquire because I figured by now I must be the only one without it! I don't know whether it's a good sign to see how many others are still without theirs or not!?!?
I already perused an issue in the supermarket which always makes receiving one in the mail after the fact somewhat anti-climactic!

Last year in January I mailed a check to renew my subscription and get one for my sister as a gift. Even though the check was cashed I wound up buying us issues off the stand for 6 months because we never received our subscriptions. I called many times to inquire and was always told it would probably start next month. Finally I discovered they had no record of the subscriptions even though the check had been cashed. They said I would need to mail the canceled check to them. My bank doesn't send those back to me and CL would not accept a copy of my bank statement. I had to call my bank and request a microfiched copy of the canceled check. I mailed that and a very unhappy letter to CL. I told them if I didn't love the magazine so much they would have lost a customer (and her family members who also subscribe). Finally they apologized and offered us six extra issues on top of the full year I'd subscribed for! Just venting! I do love CL and now that I've discovered the bulletin boards I'm an even happier customer.

Sledge

01-10-2001, 09:02 PM

I'm new to the bulletin board--just needed to get my cooking light fix and see if there was something about why I didn't get an issue yet! I haven't recieved mine here in Monterey CA yet either. http://www.cookinglight.com/bbs/mad.gif I was thinking it was due to being a two month issue. I've inquired about late issues before and was told that it should arrive before the 7th of the month -- could it be that we shouldn't worry until FEB 7th!! I hope we get it before then--I can't wait much longer.

luv2cook

01-10-2001, 09:03 PM

Add me to the list. I haven't gotten mine here in rainy Houston...

DanaSD

01-10-2001, 09:29 PM

I just got mine today (1/10)!

RobinC

01-10-2001, 11:03 PM

I got mine today (in Portland, Oregon)....at the grocery store. My subscription ran out at a time when I wasn't cooking. Now that I am back in the kitchen, I am in the process of starting up again.

This thread reminds me of the time my sister got 3 copies of the same issue. Her subscription was late and she got tired of waiting for it so she picked up a copy at the store (copy 1). Then she got mad that she hadn't received it yet so she called CL and gave them a piece of her mind. They told her they would send a copy out to her ASAP, which they did (copy 2). At the end of the month, her regular copy showed up in the mail (copy #3).

Carolyn

01-10-2001, 11:44 PM

Have not received mine nor is it in any of the grocery stores in NW WA. (It looks funny to see all the Jan. magazines in the supermarket checkout line and to see Cooking Light's Dec. magazine with the Christmas Cookies still on the stand) I would like it if they at least warned us it would be late and try to set a consistant time for mailing it out. Are they having problems?

Melman

01-11-2001, 07:15 AM

I still haven't gotten mine in SC. I saw it in a grocery store yesterday and tried to ignore it. Still hoping it arrives in my mailbox in the next day or so.

I did get a "new" issue yesterday though! Someone at work brought in a stack of old cooking magazines.....I found an issue from 1997 that looked like it had never been opened.

Vanessa

01-11-2001, 10:21 AM

No CL yet...still waiting... http://www.cookinglight.com/bbs/frown.gif

vasalisa7

01-11-2001, 10:40 AM

i didn't get mine either and called subscription services. they said that if i didn't get it already then there's a problem and they pur in a request to send me another.
you should call!!

Beth H

01-11-2001, 12:32 PM

One of us should send a link to this topic to the CL powers-that-be -- perhaps they would listen better to consumer complaints if they saw how many there were. I think I already related this story on the board, but about a year ago when I had a late issue, the operator at CL whom I talked to accused my mailman of stealing my issues!

Don

01-11-2001, 01:24 PM

Apparently they must have some distribution problems. I haven't gotten mine in Baltimore either, and I usually am one of the first to receive it each month.

BevP

01-11-2001, 02:27 PM

Well, I sent them an e-mail this afternoon and mentioned this thread. I'm computer illiterate and can't do links. If I get any response, I'll share with everyone. Meanwhile, I'll hit my mailbox to see if there's anything there yet.

There wasn't. http://www.cookinglight.com/bbs/frown.gif Grrrrrr.

[This message has been edited by BevP (edited 01-12-2001).]

Susann

01-11-2001, 03:23 PM

Just got home, checked my mailbox, and...

nothing.

sigh.

Sarah

01-11-2001, 03:24 PM

I don't have a subscription, I buy mine every month at the grocery store. I haven't been able to find it anywhere! My store manager told me that they just hadn't come in yet, but that it's a Jan/Feb, so it might be awhile!

pmmahan

01-11-2001, 03:25 PM

I broke down and bought it today! But i also reported it missing and they extended my subscription 1 month...

bhinman

01-11-2001, 04:38 PM

Mine arrived on the 10th, but I already bought it at the grocery store too!

Adriana

01-11-2001, 05:24 PM

I just sent an unhappy note to Customer Service. It is only my second issue and it really ticks me off to hear people talking about recipes and see it in the stores. Aargh!

Ohioan

01-11-2001, 05:50 PM

I'm getting seriously irritated myself. This is the longest I've ever had to wait after the magazine hit the newsstands. http://www.cookinglight.com/bbs/mad.gif

Snarl,
Phoebe

mightyh

01-11-2001, 06:10 PM

I just tried to report my missing issue online, but my account info wouldn't go through, so they prompted me to call via an 800 number. When I called it, it was TIME magazine, but I figured Cooking Light must know what they are doing, so I stayed on the line and waited 20 minutes before I was told that they couldn't do anything for Cooking Light at that number. They looked up the correct number for me (which I could have found in 5 seconds, if I weren't following the instructions the CL website gave me) which was nice, but I still am in a snarly (to borrow a word from Phoebe) mood over this.

It's just not right that regular subscribers have to wait longer than people who buy it off the newsstand.

tobykitty

01-11-2001, 07:04 PM

I finally gave up and bought it at the store today. I couldn't stand to hear about all of the recipes anymore. I hope they get their distribution problem fixed soon because I will be even less happy to have to wait next month.

LGBurns

01-11-2001, 07:38 PM

I noticed that Beth H suggested that someone send an e-mail with a link to this thread. Just wanted you to know I did that (even though I received my CL a while ago). I had noticed a couple people said they didn't know how to do that, so I thought I'd help out. I think it's a real shame that CL is so great about some things, but so bad about actually getting their product to their customers (which seems to me to be the most important part of providing a service).

TamiK

01-11-2001, 09:40 PM

I don't have mine here in Arizona, either. I was really hoping it was here; it would have been nice to come home to after a grueling day of parent-teacher conferences. As of yesterday, it still wasn't on the newsstands, either. I'm starting to feel grouchy! http://www.cookinglight.com/bbs/mad.gif

Leanne

01-12-2001, 12:26 PM

Still not in Atlanta either.

Kimba

01-12-2001, 01:23 PM

Not here in Rhode Island, either.

Drats.

I did go to the customer service page, and the response was that they'd extend my subscription by 1 issue.

OTOH (that's on the other hand for those who don't speak webbie <g> ), I order the Complete CL Cookbook last week, online, and it arrived today. Zippity Doo Dah - I'm gonna be busy http://www.cookinglight.com/bbs/smile.gif

Danielle

01-12-2001, 01:29 PM

No mag yet---I live in Madison, Wisconsin.

luv2cook

01-12-2001, 01:38 PM

nothing for me yet.

luv2cook

01-12-2001, 01:56 PM

I just called customer support since they couldn't get my account info via e-mail. Anyhow, "Mary" was very gracious and apologetic when I told her I hadn't received my issue. She said another one would go out in 10 days. I said 10 days? I can go buy it in the store.

She never offered me any kind of credit and her attitude changed when I told her to just extend me a month and I'll go buy it quicker than ten days...I wasn't too pleased with how that conversation went...

Wendy w

01-12-2001, 02:51 PM

I got mine yesterday-FINALLY! It included an offer to renew my subscription early and cheaper-$16 as opposed to $22. I really like the magazine but have to ponder whether or not I want to renew when I can get it sooner at the store!

luv2cook

01-12-2001, 09:08 PM

well, isn't it cheaper to do the sub?

mlou

01-12-2001, 11:27 PM

I don't know if it is important to the folks at CL but after reading these posts month after month, I would never dream of subscribing to this magazine!! I will just buy it at the store, plus the discount for subscribing isn't all that impressive. I do feel for all of you.

Carolyn

01-12-2001, 11:51 PM

Finally got mine (NW WA) yesterday. Spent any free time last night reading it. Now I finally can read these recipes I see reviews of. (Pardon my preposition placement, please.)

JennyLiz

01-12-2001, 11:57 PM

I called the 800 number for subscription inquiries and a very polite and helpful man offered to send out Jan/Feb right away, no questions asked. JennyLiz

gabbyh

01-13-2001, 12:16 PM

Wouldn't you know it...the day after I sent a "disgruntled customer" message to customer service, I received my Jan/Feb issue. I live in NE Pennsylvania.

luv2cook

01-13-2001, 12:48 PM

I have to say, tho, I've been a CL subscriber for years and this is the first time I have not gotten my magazine ever. I guess it varies by different parts of the country...

Jeanwell

01-13-2001, 06:56 PM

Still haven't received Jan/Feb 2001 in MN. I have just sent my second E-Mail to customer service-no reply. Why is it renewal notices go out 6 months in advance, but they can't seem to honor their subscriptions? I have been reading the magazine in the checkout line and will probably opt to do that in the future, buying only exceptional issues. I may even wait for issues to go into circulation at the library. It may be sooner than the current situation.

Roo

01-13-2001, 07:10 PM

I haven't received my isuue in Charlotte, NC either!

Ohioan

01-13-2001, 07:48 PM

Today I finally gave up -- used the "missing issue" form in the Customer Service part of this web site, duly got an extension to my subscription, and went and bought the Jan/Feb issue at a newsstand.

Of course, I need a subscription extension the way I need two more heads. http://www.cookinglight.com/bbs/tongue.gif I also checked the duration of my current subscription while I was in the Customer Service section, and between the missing-issue extension and the knee-jerk responses I once gave to some premature renewal notices, it looks as though I'll probably expire before my CL subscription does. http://www.cookinglight.com/bbs/rolleyes.gif

Arghhh and pffft,
Phoebe

Natasha

01-14-2001, 08:50 AM

Hi,

I had not read this thread before, and I don t subscribe to CL. But reading through the posts, I was shocked! As LG Burns said, the most important part is making sure the product actually gets to the customers - it doesn t matter how great what you have is if people don t receive it, and in a timely fashion.

Anyway, I could tell that some of you were able to extend your subscriptions and then buy the current issue off the newsstand. What wasn t clear, though, was whether some of you were unable to extend the subscription (e.g., because CL refused) and then ended up buying the current issue anyway. If that s the case, isn t CL actually being rewarded for this type of service? This is not to criticize anyone. I know you want the issue no matter what, and I could well have done the same thing in your position, but wanted to point this out...

[This message has been edited by Natasha (edited 01-14-2001).]

Susann

01-14-2001, 10:05 AM

Mine came yesterday. Anyone else in Atlanta?

Leonard

01-14-2001, 01:30 PM

This is my 3rd year subscribing to this magazine. For some reason, the issues are always late! I also subscribe to 2 other food magazines and recieve them before the month begins. The Jan/Feb issue was really late. I recieved mine on 1/12!!!! A lot of the stores in my area also get them late. I've called CL and they don't really have a good answer. Maybe, someone isn't doing their job?????

Ohioan

01-14-2001, 06:13 PM

Natasha, I agree with you. I didn't buy my newsstand issue until I made sure I'd be getting some kind of compensation for the missing one, and I always resist buying a duplicate if an issue hits the newsstands a few days before I know I'll get my copy. My rationale is that buying extras is a good way to encourage a magazine to keep sending subscription copies late! Pfui. Who needs that? Bleh. Ptoo.

Please note my wide-ranging repertoire of four-letter words, none of them dirty. http://www.cookinglight.com/bbs/wink.gif

Phoebe

Shirley Panek

01-14-2001, 10:14 PM

I still haven't gotten mine here in Bowie, MD, although a woman in my CL Supper Club who lives across town got hers a couple of weeks ago.

Does anyone know if you contact Customer Service (via the website) they send you a new copy? I got my subscription extended, but will they send a replacement, or do I have to call for that?

http://www.cookinglight.com/bbs/frown.gif
Shirley

knp

01-15-2001, 08:02 AM

I still haven't received mine, here in Charlottesville, Virginia. Bought a copy over the weekend. Glad to know it wasn't just me!

emilycat

01-15-2001, 08:10 AM

I just wanted to respond to a couple of comments that the subscription rate isn't that impressive. I suppose if money is no issue (no pun intended!) , buying the mag off the racks for 4 dollars isn't that big of a deal....but a year-long subscription is $22, and if you buy off the newsstand for a year, you'll end up paying $44. For me, it's really just the principle, like valet parking....I refuse to let them sucker me into paying so much more for something I can get less expensively.

01-15-2001, 08:44 AM

This is my 3rd year to subscribe, and the first issue of the year has ALWAYS been late. I always call, and they say they'll send another; then I end up with two in a few weeks. Anyway, it may have to do with how early someone subscribes before the year. Next year, I'll have to subscribe earlier and see what happens. It's annoying and it's wrong for CL to do it, but I don't plan to spend extra time or money worrying about it.

Melman

01-15-2001, 10:46 AM

Still haven't gotten mine in SC. I called the 800# subscription number on Friday and was told I'd get my Jan issue in the mail in the next 7-10 days. I'm still hoping I find one in the mailbox today or tomorrow!

Laura B

01-15-2001, 10:59 AM

I know that there is a problem every month with people getting their issues late, etc. But I just cannot help thinking that this month it has something to do with the fact that it is a two month issue. Otherwise, I just cannot think of a reason that SO MANY people have yet to receive it. And if that is not the case, then CL is really alienating a lot of customers. And I would think that we bulletin board members are some of the most loyal customers. There must be tons of other subscribers who feel the same way we do every month as they see the mag in the store and still don't have their own copy.

I know that the CL administrators read this board, and I am surprised that no one from CL has responded in order to explain or at least apologize. Maybe it would help if they just posted about how the magazines are handled each month so that we at least understand the process. Are all mags mailed at the same time and the discrepancies in arrival times are due to the post office? Are the mags sent out in batches? What is it? I think all of us would appreciate some kind of reply from CL on this.

And, for the record, I don't want to sound angry at CL because I am not. I just want them to explain why this is happening. It seems that I am usually one of the first to get my issue each month, so I don't really have a personal stake in this debate. I just want to know how it works.

[This message has been edited by Laura B (edited 01-15-2001).]

kentgirl

01-15-2001, 11:10 PM

Just as an FYI----I have been paying $11.95/yr. for my subscription to Cooking Light, and have been subscribing for several years. I get my subscription through Delta Publishing, 1-800-728-3728.

From what I've been reading on this BB, I don't get my magazines any earlier or later than anyone else.

Maybe paying $11.95 instead of $22 can be a small comfort when the magazine arrives late.

mightyh

01-15-2001, 11:28 PM

I'm slowly becoming an angry customer...

My question re: magazine distribution is this... If I order TIME, it comes to my house every Monday right on time--never on any other day. Why can't this happen monthly (on whatever date they decide) for Cooking Light? Is this service a higher price than regular mail or something? I refuse to believe my postal carrier is just slow at distributing my mail....

Leanne

01-16-2001, 09:57 AM

This is bordering on the absurd - I still don't have a copy!!!

Maelynn Cheung

01-16-2001, 12:28 PM

Just wanted to let you all know that we ARE reading this post. I've put-off giving any explanations yet because, frankly, I haven't gotten one yet. As soon as I do, I will let you know. I PROMISE!

I do know that the issue went out a week later than usual because it is a combined issue. We normally consider an issue late if it doesn't arrive in the mailbox by the 7th of the month. Because this one is a week later, the 14th. But, it is the 16th of January and well, as a subscriber for many years, I expected it in my mailbox before newsstands. I'd like to add (though this won't make you feel any better) that the retailers are given a date when they are supposed to put the magazine on the newsstand and often, they don't always comply, and put the magazine out much earlier, therefore causing us all a little grief when strolling that aisle in the market...

As a big fan of our bulletin board and website users, it's been painful for me to read this post every day. I will do my best to get back to you all as soon as possible. In the mean time, we have posted several of the recipes from the mag throughout the website and I know our usual wonderful board users are almost always ready and willing to post a recipe when needed.

Thanks to all of you for your patience. you'll be hearing from me...

Maelynn

[This message has been edited by Maelynn Cheung (edited 01-16-2001).]

pmmahan

01-16-2001, 12:59 PM

Thank you for responding, Maelynn. I'm glad that CL is listening!

Lynn B

01-16-2001, 02:09 PM

WOO HOO! I FINALLY got mine! I was growing VERY impatient because my family is featured in the "Lighten Up" section of the Jan/Feb issue!!! My mom and sisters were also eagerly watching their mailboxes, and that issue didn't come, and didn't come... Finally we heard that there had been "some unusual production delays"- and they all looked at me suspiciously... hey, IT WASN'T ME!!!!!! I SWEAR!!! :-) So anyway, check out our article, and try the Chicken Francais!
Lynn

SueK

01-16-2001, 02:29 PM

Originally posted by Lynn B:
WOO HOO! I FINALLY got mine! I was growing VERY impatient because my family is featured in the "Lighten Up" section of the Jan/Feb issue!!! My mom and sisters were also eagerly watching their mailboxes, and that issue didn't come, and didn't come... Finally we heard that there had been "some unusual production delays"- and they all looked at me suspiciously... hey, IT WASN'T ME!!!!!! I SWEAR!!! :-) So anyway, check out our article, and try the Chicken Francais!

Lynne- Nice to have another PA person on this board! The Chicken Francais got great reviews on another post, so I plan to try it this weekend!
Lynn

MrsReber

01-16-2001, 02:57 PM

lynn- that is very cool that your family is featured in the magazine. I will have to check out that section again. I was contemplating the chicken dish, as well!

Maelynn Cheung

01-16-2001, 03:17 PM

Okay. Here's what I've found out regarding late issues:

1. As was mentioned previously, this issue had a "mail to subscriber" deadline later than usual because it is a double issue. That deadline was January 6th. However, to put this in perspective, the Dec issue schedule calls for a last day of mailing of November 17. So, essentially, the Jan/Feb double issue had a
mailing deadline 20 days later than a normal single-issue month.

2. The normal allowance from mailing date to the time you receive it is 7 - 10 days. That would mean you all should have received your copies as late as the 16th.

3. Also, if the Jan/Feb issue just so happened to be either a.) your first issue in a new subscription or b.) the first issue you received after letting us know you want to renew your current subscription, then add another couple of days for attaching the invoice or renewal form and for bagging in plastic. (By the way, this holds true for all months, not just Jan/Feb.)

Here's the scoop on why you've seen the Jan/Feb CL on newsstands before your mailbox:

1. The "on sale" date for newsstands for the Jan/Feb issue was January 9th. (Just 3 days after the "mail to subscribers" date.) Whereas, in general, the single-issue months have about 11 days between the mail to and the on sale dates.

2. We are required to send the issues to the newsstand wholesalers more than a week ahead of issue date for their billing/accounting purposes. And, because of that, they have the issue earlier and, if they want to, they can put it on newsstand prior to the official on sale date even though we request them to
refrain from early release.

3. Combine these and you may very well have seen the issue on newsstand before you get it at home.

Hope this helps answer your questions. Who knows... maybe 12 issues next year to avoid this?????

Beth H

01-16-2001, 03:38 PM

Maelynn: thank you for your responses to this thread. We really appreciate your input and the time you spent to find answers for us. I think that Cooking Light really needs to examine its methods of distributing the magazines, though, as it seems to be a widespread and constant problem. My CL is late at least a few times a year, and since it is a monthly topic on this board, it seems as though that is true for many readers. I have subscribed to "People" magazine for over 10 years, and never have had a late issue -- and that's a weekly.

So, thank you for addressing the problem of this issue and I hope that even greater powers-that-be are reading and contemplating what to do about the larger problem! http://www.cookinglight.com/bbs/smile.gif

bluestocking

01-16-2001, 06:20 PM

I live in NY and just got my copy today! (1/16) Kept wondering why it was on the newstands and I didn't get mine!

Sledge

01-16-2001, 06:48 PM

I finally received my issue on the 13th!!!!! I was getting pretty bummed http://www.cookinglight.com/bbs/frown.gif. Thanks for the answers, Maelynn. (I guess mine really wasn't late--would have liked to get it earlier though) Can't wait to start on this months recipes--certainly enjoy the reviews! Not to mention this entire board.

Wendy w

01-16-2001, 06:52 PM

This must be exciting for you Lynn! My boyfriend was drooling over your chicken dish! We will definitely have to try this now!

JLS

01-16-2001, 07:06 PM

Mine was in my mailbox today...

BevP

01-16-2001, 11:00 PM

I just got off the phone with customer service and they are sending another copy out. I am really peeved with CL and their not putting in a voice at our complaints. Last week, I sent an e-mail and have not seen a response.

Cooking Light, if you're reading this, I am annoyed. I just renewed my subscription a few months ago. I don't know if I like the magazine enough to put up with this kind of service. I'll decide over the next coming months if I will renew again.