Lisuebie
03-13-2004, 03:53 AM
I live in Europe. I was kindly given a gift subscription by a relative, who mananged to put in a wrong zipcode.
This resulted in my getting the January issue in March, since the local German postoffice had to process the magazine by hand.
I came to the site to change my address. On the webform I was required to pick a state or location in order to send the change of address email at all, but Germany was not an option. In desperation, I chose California, but of course, now I have the German address, with German zipcode, and the state as California, and no way to change it back. I assume I will never get another magazine, unless my email to customer service really gets read and coped with. ARRRRGH.
Would the website programmers please consider that subscribers may come from anywhere?
This resulted in my getting the January issue in March, since the local German postoffice had to process the magazine by hand.
I came to the site to change my address. On the webform I was required to pick a state or location in order to send the change of address email at all, but Germany was not an option. In desperation, I chose California, but of course, now I have the German address, with German zipcode, and the state as California, and no way to change it back. I assume I will never get another magazine, unless my email to customer service really gets read and coped with. ARRRRGH.
Would the website programmers please consider that subscribers may come from anywhere?