Rental car agency add-ons are what get me. I was pricing mini van rentals recently, and the "base price" always looks great. But then the actual price is over double...and that's not optional extras like their insurance, it's just the mandated extra fees (not much in taxes, either...these are mostly just the company's fees). Like Stephania said, just quote me the real price and be done with it, already!
"Heroes are not giant statues framed against a red sky. They are people who say: This is my community, and it's my responsibility to make it better."-Tom McCall (Oregon governor from 1967-1975)